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Change is a fact of business. How we manage it affects its success. Through this module, executives will build on their current change management skills. We introduce a systematic framework for change management to improve productivity, satisfaction and professional development.

Change is necessary in any organization to meet changing economic, business or operational situations. To successfully lead change in an organization, executives must possess strong change management skills to meet the disparate requirements from numerous stakeholders and minimize disruption and negative effects.

Employees throughout the organization can have vastly different reactions to change. In many cases, these can be strong emotional reactions such as increased stress and potentially even anger. Executives must anticipate and be prepared for such visceral reactions. Detailed understanding of appropriate change management and communication strategies can help minimize any negative feeling and increase shared understanding of the reasons for, processes involved in, and effects of the change.

Through this course, executives can develop essential skills to manage all aspects of change, from planning, through execution, to appraisal. They can then apply these skills to their own organizational contexts to ensure successful, supportive, and sustainable change.