Leaders at the supervisory level often find themselves for the first time in a position in which they must communicate with both subordinates and superiors. Clear communication is vital to ensure shared understanding on all issues within the workplace and with external clients and stakeholders. Leaders must also be able to communicate on different topics and in a style that is appropriate to the context. This skill is vital for professional success.
Description of modules
This course is designed to enable leaders at the supervisory level to develop an understanding of the communication skills necessary to progress to formal leadership positions. Participants will address different communication strategies and apply these to the appropriate scenarios in their organization. Correct use of these strategies will highlight them as effective and capable communicators.
This course is ideal for: