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In today's globalized world, many teams are spread around the world. Their collaboration depends on communication by chats, email, video conferencing and other media to cross the geographical gap. When team members come from different cultures, they must also reconcile various expectations towards communication style. The "culture gap" becomes even more obvious because such technologies can remove many of the elements of face-to-face communication through which we convey meaning, often leaving only the words with little clue as to the context in which our counterpart has sent the message.

This course on intercultural communication in virtual teams enables team leaders to understand and meet the challenges of creating a common spirit and motivating members in such teams. It helps participants to develop strategies to create a shared understanding among all team members to avoid misunderstandings and conflicts and ensure that meaning is understood among the sender and receiver.

This course helps leaders and members of virtual teams to appreciate the cultural differences within their team. They will compare etiquettes and styles across various cultures and develop strategies to improve communication across long distances.

Topics discussed:

  • Intercultural Communication in Virtual Teams
  • Cross-cultural comparison of communication styles
  • Models of virtual teams
  • Direct and indirect communication styles
  • Special challenges for virtual team collaboration
  • Instruments for the virtual team collaboration
  • Creating networks
  • Time management
  • Dos and Don'ts in email communication
  • Teambuilding across distance

This course is ideal for:

  • Members of international, virtual teams
  • Leaders of international, virtual teams

Your benefits:

  • Get to know the specific challenges of intercultural team collaboration
  • Promote team building and enhance the mutual confidence within the team
  • Develop strategies for sustainable communication in virtual teams

Coming soon:

Online course (self-study)

→ Let us know that you are interested! (We will inform you as soon as the item is available.)
USD 35,70*
incl. 19% DE VAT: USD 5,70*
  • Duration: 4 lessons (45 minutes each)
  • Course languages: English or German
  • Independent working on course content on our eCampus in accordance with participant's schedule.
  • Certificate of Participation

Live - Webinar (4 hours)

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USD 702,10*
incl. 19% DE VAT: USD 112,10*
  • Duration: 4 hours
  • Course languages: English or German
  • Live webinar hosted by a certified trainer at a fixed schedule. Course content can be split into several shorter sessions.
  • Presentation of the webinar on Zoom (standard), Adobe Connect, or Skype Business. If your organization uses another program, we can adjust to your preferences.
  • Certificate of Participation
  • Detailed need analysis and adaptation of the agenda to the specific needs of your organization.
  • Personal access to our eCampus with additional tutorials

In-company training at your site

→ Request your customized proposal (contact form)
Price on request
  • Duration: half day to three days (according to prior agreement)
  • Course languages: English or German
  • Certificate of Participation
  • Detailed need analysis and adaptation of the agenda to the specific needs of your organization.
  • Comprehensive course material
  • Personal access to our eCampus with additional tutorials
  • Travel expenses will be charged based on actual expenditure.

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