Fundamentals of Intercultural Communication

Intercultural collaboration works best when differences are understood and misunderstandings are addressed early. This training strengthens communication skills, perspective-taking, and confidence in international workplaces.

Intercultural communication is a key success factor in international teams and global working relationships. Different expectations, communication styles, and values can enrich collaboration—but they can also lead to misunderstandings, friction, or conflict. In this compact training, participants learn to better understand cultural influences, reflect on their own communication patterns, and act with greater cultural awareness. The goal is clearer, more respectful communication and more confidence when working with cultural diversity in everyday work.   

Understanding and Bridging Cultural Differences  

Communicating with people from unfamiliar cultural backgrounds is not always easy: expectations are disappointed, conflicts of values are felt, frustration is experienced. Sometimes it seems as if people are talking past each other. This is precisely why a self-confident and at the same time empathetic approach to the other person is so important.

What You Will Learn

After our introductory course, you will know how culture influences our thoughts, feelings and actions. You will be able to understand and compare your own and other people's thought patterns. This equips you to develop strategies for intercultural interaction.

Topics discussed:

• Dealing with the foreign and unknown
• Cultures and cultural perception
• Stereotypes and their influence on our cultural perception
• Culture shock - when the difference becomes a problem
• Comparing Cultures - Developing Strategies to cope with cultural differences
• Comparing Cultures: Models according to Hall, Hofstede and Trompenaars
• Developing intercultural competence

This course is ideal for:

• Professionals who work with people from different cultural contexts
• Candidates for international assignments and their families
• Project managers in international teams
• Students preparing to study abroad

Your benefits:

• Gain awareness of differences between cultures
• Understand the relationship between culture and communication
• Develop your ability to act appropriately in different cultural contexts