Managers must be able to overcome these challenges by understanding their team members’ needs and perspectives and developing effective lines of communication through which the team can share their expertise. They should facilitate lifelong learning to ensure that all employees, regardless of age, are engaged, motivated, and capable of working in the organization.
During this course, managers will learn the characteristics, skills, and needs of intergenerational teams and identify sustainable, successful management strategies that maximize the benefits of employees’ varied experiences. In addition to drawing out these benefits, participants will also develop the skills to improve intergenerational communication to maximize intergenerational knowledge transfer with others and enable the whole team to function at a higher level.
This course is ideal for:
Available options for this course