BAMIK     
Conflicts and disruptions are part of every trainer’s daily life. In this module, you will not only understand the types and dynamics of training-related conflicts but also develop strategies to anticipate and resolve them.

Topics discussed:

• Types of and reasons for conflict in training
• Anticipating conflicts
• Dealing with non-acceptance as a trainer
• Gender-related conflicts in training
• Intercultural conflicts in training
• Conflicts within the group
• Conflicts between participants and their employer
• Adjusting training goals to conflict